Terms and Conditions

These conditions of use govern your access to and use of the Sunrise Slots Casino website, your player account, the games we offer, and any promotions or related services. By registering, logging in, depositing funds, or otherwise using the platform, you agree to these site terms. This page sets out the main rules, rights, and responsibilities that apply to players and to Sunrise Slots Casino as the operator of the service. If you do not agree with these rules, do not register or use the site.

Who may use Sunrise Slots Casino

Sunrise Slots Casino is intended for adults only. You must meet the legal gambling age in the place where you are physically located to use the platform. Certain offers may require a minimum age of 21. It is your responsibility to ensure online gambling is lawful where you are located. Sunrise Slots Casino may restrict access to the site, or parts of it, in particular countries, states, or regions. We may refuse service where required by law or where we are unable to verify eligibility.

Creating and maintaining your account

To open an account you must provide accurate, complete, and current information. Accounts must be registered in the name of the real person who will use the account. Each player may only create and use the number of accounts permitted by Sunrise Slots Casino; multiple or fraudulent accounts may be closed and funds withheld. You may be required to confirm or update personal details from time to time. Keeping your account information up to date helps avoid delays with deposits, withdrawals, and verification.

Identity checks and verification

For safety, anti-money laundering, and regulatory reasons, we may request documents or information to verify your identity, age, address, payment method ownership, or other account details. Typical requests include government-issued photo identification, proof of address, and copies of payment method statements. Verification requests must be complied with promptly. Until verification is complete, we may limit account functionality, withhold withdrawals, or suspend access to certain services.

Responsibility for your login and account use

You are responsible for maintaining the confidentiality of your username, password, and any security information tied to your account. Do not share your login with others. You are responsible for all activity that occurs under your account. If you suspect unauthorized access, contact support immediately at support@sunrisecasinos.com or via live chat. Accounts are personal, and may not be sold, transferred, or used on behalf of another person.

Deposits, withdrawals, and account balances

Payment methods available on the platform may include American Express, Bank Transfer, Bank Wire Transfer, Bitcoin Cash, Bitcoin, Cash Transfer, Discover, Dogecoin, Ethereum, Litecoin, MasterCard, Ripple, Tether, and Visa. You may hold balances in Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Tether, and United States dollar.

Processing times, minimum and maximum transaction limits, fees, and verification requirements vary by payment method and by jurisdiction. Withdrawal requests may be reviewed before approval; reasonable checks, including identity verification and source-of-funds checks, may be applied. Processing fees of up to $40 may apply to withdrawals in some cases. We do not guarantee instant processing; typical timelines depend on the selected payment method and verification status. For security and compliance, Sunrise Slots Casino may refuse or delay transactions that are incomplete, irregular, or suspected of fraud.

Promotional offers, bonus terms, and wagering

Promotions, bonuses, free spins, and similar offers are subject to separate bonus terms in addition to these site terms. Always review the specific promotion terms before participating.

Example promotions in effect may include:

• Welcome Bonus: 200% up to $1,000 with code "SUN200". Minimum deposit $30. Wagering requirement: 30x the bonus amount. Eligible games: slots and keno. No maximum cashout. Available in all 50 states of the United States. Activation requires the code at redemption.
• Sunrise Club and other ongoing offers may have different activation codes, minimum deposits, contribution rates, and payout rules.

General bonus rules you should expect:

• Contribution rates vary by game type: slots and keno typically contribute 100% toward wagering, table games and video poker may contribute at lower rates, and certain games may contribute 0%. Where applicable, these contribution rates affect the wagering calculation.
• Some bonuses are "sticky" (non-cashable): the bonus amount may be removed if you request a withdrawal before meeting wagering requirements.
• Time limits, maximum conversion rules, and ineligible games may apply to specific offers.
• Offers may not be combined unless explicitly stated.
• Bonus misuse, collusion, or multiple-account activity to claim promotions may lead to forfeiture of winnings and account closure.

All promotions are subject to change, limitation, or cancellation. For the full details that apply to a promotion, see our Bonus Terms.

Game access, availability, and software

Sunrise Slots Casino works with third-party software providers. Game availability, features, and rules may vary by provider and by your device. We aim to keep games and services available, but games or features may be added, removed, suspended, or limited at any time for maintenance, regulatory reasons, software updates, or technical issues. The house edge, return-to-player percentages, paylines, and volatility are explained within individual games and should be reviewed before playing. We do not guarantee every title or feature will be available in every location or at every time.

Fair play and prohibited activity

Players must use the platform lawfully, honestly, and fairly. Prohibited conduct includes, but is not limited to:

• Using false information or misrepresenting identity.
• Colluding with other players to manipulate outcomes.
• Using bots, unauthorized software, or automated methods to interact with games.
• Engaging in chargeback abuse, bonus abuse, or other attempts to circumvent rules.
• Attempting to alter game outcomes, exploit errors, or tamper with systems.

If we reasonably suspect prohibited activity, Sunrise Slots Casino may restrict account activity, withhold or reverse transactions, suspend bonuses, and investigate further.

When Sunrise Slots Casino may limit or close accounts

We reserve the right to limit, suspend, or close accounts where we reasonably believe:

• Account verification is incomplete or impossible.
• Account activity breaches these conditions of use, bonus terms, or applicable law.
• There is suspected fraud, money laundering, or abuse.
• Security concerns or regulatory obligations require action.

Any action taken will be proportionate and reasonable. If an account is closed, we will provide information on how to contact us for a review where appropriate. In cases of suspected criminal activity, we may share information with law enforcement or regulators as required.

Errors, display issues, and technical problems

From time to time, system errors, incorrect displays, wrong balances, misapplied bonuses, or game malfunctions may occur. When obvious mistakes happen, Sunrise Slots Casino reserves the right to correct the error and to make fair adjustments to affected accounts. Where appropriate, we will notify affected players, reverse erroneous transactions, or otherwise rectify the situation. We aim to act in a reasonable and transparent way when addressing technical problems.

Responsible gaming and player protections

Gambling should be treated as entertainment, not a way to make money. Sunrise Slots Casino supports responsible play and provides tools and limits to help manage activity, including deposit limits, session reminders, self-exclusion, and cooling-off options. If you feel your gambling is causing harm, we strongly encourage you to use these tools and to seek professional support. More information and resources are available on our Responsible Gaming page.

Intellectual property and permitted use

The site design, branding, text, images, software, and other original content on the platform are owned by Sunrise Slots Casino or licensed to us. You may view and use the site for lawful, personal gaming purposes only. You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission from Sunrise Slots Casino.

Third-party providers and linked services

Some games, payment systems, or technical services are provided by third parties. These services are subject to the providers’ terms and operational limits. Linked websites and external resources are provided for convenience; Sunrise Slots Casino is not responsible for their content or practices. Where third-party providers control availability, we cannot guarantee uninterrupted access to those services.

Limitation of liability

Except where prohibited by applicable law, Sunrise Slots Casino is not liable for indirect, incidental, or consequential losses arising from use of the site, including losses caused by technical interruptions, user error, unsupported devices, third-party service failures, or force majeure events. Our liability for direct losses is limited to the extent permitted by law and will reflect the nature of the services provided. This section does not exclude liability for death or personal injury resulting from our negligence, or other liabilities that cannot legally be excluded.

No guarantees on availability or performance

The site, games, and services are provided on an "as is" and "as available" basis. While we aim to maintain a secure and reliable service, we cannot guarantee uninterrupted access, constant availability, or error-free operation. Maintenance, updates, or unexpected issues may result in temporary disruption.

Updates to these conditions of use

Sunrise Slots Casino may update these terms from time to time. The latest version published on the website will apply from the date it is posted, unless otherwise stated. We encourage you to review these terms periodically to stay informed about any changes.

Related policies you should review

In addition to these site terms, please review related policies that affect your experience:

• Privacy Policy
• Responsible Gaming
• Bonus Terms
• AML/KYC Policy
• Cookie Policy

How to contact support about the rules or your account

If you have questions about these conditions of use or need help with your account, contact our support team by live chat on the site or by email at support@sunrisecasinos.com. Our support team can explain applicable rules, help with verification steps, and point you to any relevant policy documents.

These terms are intended to set clear expectations for using Sunrise Slots Casino, to protect players and the platform, and to support fair, responsible play. Continued use of the site indicates that you accept and agree to these conditions.